Q1 : What Is Siebel File System?
A : It is a shared directory that stores compressed files used by Siebel applications. Examples: Product literature, sales tools, presentations Read/write access is controlled by the File System Manager component on Siebel Server.
Q2 : What’s Siebel?
A: SIEBEL is the leading provider of Customer Relationship Management (CRM) software.
Q3 : What is CRM?
A : CRM stands for Customer Relationship Management. It is a strategy and practices that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.
Q4: How Is Load Balancing Maintained In Siebel?
A : Load balancing is maintained by the Gateway server using the third party software Resonate Central Dispatch.
Q5 : What Is Resonate?
A : Resonate is third-party software development tool, which is used for distributing the client request to the least laden Siebel server.
Q6 : How Is Siebel 7.x Architecture Different From Siebel 6.x?
A : In Siebel 7.x it was defined as
- Physical user interface
- Logical user interface
- Business layer
- Data layer
- Third party Rdms
The main difference is, In Siebel 6.x Physical interface was not achieved. Physical Interface includes web templates, CSS sheets.
Q7 : What Is The Difference Between 1:1 And 1:m Extension Tables?
A : 1:1 extension table is like an extension to the base table. if we do not have the required table space in the base table for craeting new extension columns, we will use the 1:1 extension table’s columns using an implicit join.
in contrast, 1: M extension tables are used for parent-child relationship with the base table. where the 1: M extension has only related to the base table. for example, for a contact (S_CONTACT) there will be a number of specialties in the extension table(S_CONTACT_XM) with the parent-child relationship.
Q8 : How Is Siebel 7.x Data Model Is Different From Siebel 6.0 Data Model?
A : S_PARTY is the base tables and S_CONTACT,S_ORG_EXT,S_POSTN, S_USER are now extension tables. Siebel 6.x has dedicated application while from Siebel 7.x onwards we can access Siebel application via web.
Q9 : What Do You Mean By Virtual Business Comp. In Siebel?
A : To get external data from external database without storing it in Siebel Database.
Q10 : List out elements that are an impediment for CRM accomplishment to an association?
A : The snag for CRM accomplishment to an association incorporate
- Non-attendance of a reasonable changeover process
- The primary spotlight is on item deal and topographical division of advertisement.
- Fundamental execution estimations are not followed
- Feeble utilitarian association of an organization
- Absence of reaction to clients input and suggestions
- Presenting other innovation without actualizing the essential structure
Q11 : How Is Tools Architecture Constructed In Siebel?
A : Explorer & List Editor
Q12 : List out a portion of the inquiries that assistance you choose whether you require a CRM framework?
A : On the off chance that you have subsequent inquiries unanswered you may require CRM arrangement,
- Do you notice what number of client benefit issues every client has include, and proof?
- It is safe to say that you are guaranteed that every one of the margins in the business course is being followed up?
- Stay your group discussing admirably with potential customers.
Q13 : What Is Seed Data In Siebel?
A : The data that Siebel supplies as a part of Siebel vanilla application is seed data.
Q14 : Describe The Types Of Siebel Database Extensions?
A : Standard extension tables – Predefined tables which support 1:1 or M:1 relationship. Part of the existing physical database.Custom extension tables and custom extension columns – New 1:1 table, New columns that are added to new and existing tables.
Q15 : Name The 5 Main Building Blocks Of The Siebel Architecture?
A : File Server,
Gateway Server,
Enterprise Server,
Siebel Server,
Siebel Database Server.
Q16 : What Does An Opportunity, Account, Contact Do In Siebel?
A : They are Siebel business entities in which we have a business interest.
Q17 : What Are The Different Layers In Siebel?
A : Data Storage layer, Business Layer & Data Presentation Layer.
Q18 : What difference between Fields and single value fields?
A : Multivalue field has the child values from a child BC for the parent record configured through MVL. single value field will be either from the base table or joined table.
The Difference between SVF and MVF
Single Value Field – a field in BC which references a column in a table
Multi-Value Field- a field in parent BC which references a field in child BC
Field-Identifies and defines a field in a business component. All fields making up a business component record contain entries from both Single Value Field and Multi Value Field object types.
Q19 : Siebel 7.7 How Do You Add Button Icon In An Applet? Like New, query, delete.i Want Activate Button Also?
A : You can add those buttons by creating controls under that applet and specifying a method name under that.
you can get a Dropdown box for method Name and select from that…
Q20 : Mention distinct kinds of Customer Relationship Management? 789
A : CRM composes are grouped into three classifications
- Operational CRM
- Community CRM
- Explanatory CRM