ServiceNow Training
Learn ServiceNow Training to Unleash a Modern Career
Average Rating 4.5 From 788 Students
About Course
ServiceNow Training at SM consultant will experience the real-time implementation of ServiceNow platform by exploring Content and Configuration Management, User Licenses, cloud computing and exporting the data from ServiceNow, Offering forms-based workflow application development., etc. You will also get an exposure to industry based Real-time projects in various experience real-time implementation of ServiceNow platform by exploring Content and Configuration Management, User Licenses, cloud computing and exporting the data from ServiceNow, Offering forms-based workflow application development., etc. You will also get an exposure to industry based Real-time projects in various verticals. Experience real-time implementation of ServiceNow platform by exploring Content and Configuration Management, User Licenses, cloud computing and exporting the data from ServiceNow, Offering forms-based workflow application development., etc. You will also get an exposure to industry based Real-time projects in various verticals.s verticals.
Reasons to choose SM Consultant
MockInterviews
FocusedLearning
PracticalTraining
EasyPayments
LifetimeAccess
ExpertTrainers
ShareableCertificate
FlexibleTimings
Upcoming Batch Schedule for ServiceNow Training
No Timing Suitable for You ?
Tell Us Your Preferred Starting Date, we will schedule a batch for You!
Take ServiceNow Training at your own pace
Self Paced Online Learning
The Self Paced format allows you to stream the course content from anywhere across the globe with a good Internet connection. There is no defined schedule, you can watch them at your comfortable time. Get Started.
Watch Free ServiceNow Training videos before signing up.
Instructor Led Live Training
We deliver Instructor-led online course via your personal computer through an easy-to-use web conferencing tool that allows for real-time interaction between you and the trainer. Get Expert guidance tailored for you.
Join Free ServiceNow Training demo session before signing up.
ServiceNow Training Course Content
1. Introduction To ITIL
- Introduction to ITSM
- Incident Management
- Problem Management and change management
- Service Request Management
- Configuration Management Database
- SLA’s and OLA’s
2. Basic Administration
- Customizing Home Pages
- Form Layouts and list layouts
- Adding Users to Groups
- Granting Roles to Users
- Introducing Applications and Modules
- Creation of tables and Modules
- Creating tickets and raising Requests
- Creating SLA’s
- Performance Metrics
3. Introduction To ServiceNow
- Tool Introduction
- Current Competitors
- Releases
- User Licenses
- Using Wiki and Community
4. Integrations
- Web Services: Direct Web Services
- Transform Map Web Services
- Scripted Web Services
- Email Integration: Inbound Actions
- Event Registry
- Creating and Triggering Events
5. Advanced Administration
- UI Policies, Notifications
- Dictionary Entries and Overrides
- Data Policies
- List Control and Calculations
- Exporting the Data from Service-Now
- Update sets imports and Exports
- Scheduling Jobs
6. Scripting
- Business Rules
- Client Scripts
- UI Actions
- Script Inludes
- Jelly Scripting
7. Reporting
- Bar Charts
- Pie Charts
- List Reports
- Pivot Tables
- Using scripting in Reporting
- Scheduling Reports
- Making Gauges
8. Content Management
- Introduction to CMS
- Creating Sites
- Creating Pages
- Creating Blocks using Scripting
- Login Rules
9. Configuration Management
- Classes in CMDB
- Mapping Configuration Item to Asset Records
- Loading the CI’s into Service-Now
- Relating Configuration items
10. Import Sets
- Loading Data of different Formats
- Using Data Sources
- Using Transform Maps and Transform scripts
11. MID Server Installation
- Installing MID server on an instance
- Testing the MID Server using another Logins
- Importing Files by Using MID Server
12. Workflows
- Creating Workflows on different tables
- Approvals using workflows
- Using Different Activities in workflows
13. Service Catalog
- Creating Catalog Items using Variables and Variable sets
- Creating Record Producers
- Design the flow using Workflow
- Creating Execution Plans
- Writing Catalog Client Scripts and Catalog UI Policies
Need Customized Course Content?
We will customize the ServiceNow Training course content according to your job requirements.
Certification
Once you are successfully through the project, you will be awarded an SM Consultant’s ServiceNow Training Completion Certificate for the course.
SM Consultant’s certification has industry recognition, and we are the preferred training partner for many organizations.
SM Consultant’s Certificate Holders work at 100s of companies
Frequently Asked Questions About ServiceNow Training
1. When will I receive my joining instructions for ServiceNow Training?
Joining instructions for ServiceNow Training is sent two days prior to the course start date, or immediately if the booking is confirmed within this timeframe.
2. How are you better than the other classes? Past achievements?
As they say, “History speaks for itself”, the past achievements would give you a good picture of our reputation, and would also tell you what extra efforts we put in to achieve it.
3. Do you offer a ServiceNow Training Demo or Trial class before joining?
We offer 1 demo classes to students. Just make sure that you select the subject and time of the class so that you get an independent assessment of the quality of teaching and you can take an informed decision.
4. What’s the batch size? Will I get personal attention?
An average batch size could be min. 4-5 and max. 8-10 but irrespective of the batch size you will get personal attention and our trainers will help you understand the technology.
5. What if I am not able to attend or miss a session?
If you are unable to attend your session we will help you understand the session by sharing the recording of the live session and still if you need more assistance, we will arrange a backup session for you.
6. Can I access the ServiceNow Training course material after training?
Yes, you will get the material in pdf format and will have access to the ServiceNow Training recordings.
Have More Questions?
Do let us know if you need more information we will be happy to help you!
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