ServiceNow Admin Training
Learn ServiceNow Admin Training to Unleash a Modern Career
Average Rating 4.6 From 961 Students
About Course
ServiceNow Admin Training at SM consultant will let you Experience the real-time implementation of ServiceNow System Administration, Workflow application development, ServiceNow ecosystem, Cloud computing, Navigation and users, OLA and UPC, SDLC In Service now, configuration and development. You will also get an exposure to industry based Real-time projects in various verticals.ServiceNow System Administration configures and manages a ServiceNow Instance. ServiceNow Admin course enhances various system administration functions in the respective instance, perform fundamental administration and configuration tasks.ServiceNow Administration course enables all the skills and knowledge necessarily required to manage the configuration, execution, and maintenance of the ServiceNow system.
Reasons to choose SM Consultant
MockInterviews
FocusedLearning
PracticalTraining
EasyPayments
LifetimeAccess
ExpertTrainers
ShareableCertificate
FlexibleTimings
Upcoming Batch Schedule for ServiceNow Admin Training
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Take ServiceNow Admin Training at your own pace
Self Paced Online Learning
The Self Paced format allows you to stream the course content from anywhere across the globe with a good Internet connection. There is no defined schedule, you can watch them at your comfortable time. Get Started.
Watch Free ServiceNow Admin Training videos before signing up.
Instructor Led Live Training
We deliver Instructor-led online course via your personal computer through an easy-to-use web conferencing tool that allows for real-time interaction between you and the trainer. Get Expert guidance tailored for you.
Join Free ServiceNow Admin Training demo session before signing up.
ServiceNow Admin Training Course Content
1. Introduction To ServiceNow Admin
- This is the introduction module, working over enlightening ServiceNow admin
- What is Service Now
- Why and who can use Service Now
- Concept of cloud computing in Service Now
- Introduction to ITIL foundation
- Navigation and users
- Helpful portals, releases
2. Incident Management
- Learn all about incident management process and service improvements
- Overview
- Incident management process
- Continual service improvement to incident management
3. Problem Management
- Overview
- Problem management process (identify, Investigate, Resolve)
- Problem management workflow and problem task types
- Continual Service improvement to problem management
- Context menu
4. Change Management
- Overview
- Change management process (Raising, planning and Authorize)
- Change management workflow and change task
- Continual service improvement to change management
5. Asset And Configuration Management
- Learn all about CI relationships and much more in this module.
- Introduction to CI and Asset
- Class and category CI
- Model and type of assets
- CMDB Plug-in and CI Relationships
6. Employee Self Service & Service Catalog
- A brief explanation about service catalog
- My Profile
- My tasks and approvals
- Introduction to Service Catalog
7. Knowledge Management
- This module explains all about knowledge management
- Overview
- Knowledge Management Roles
- Application and Modules
- Using Knowledge
- Creating Knowledge
- Translating Knowledge
- Tracking and Reporting on Knowledge
8. Asset And Configuration Management
- Learn all about CI relationships and much more in this module.
- Introduction to CI and Asset
- Class and category CI
- Model and type of assets
- CMDB Plug-in and CI Relationships
Need Customized Course Content?
We will customize the ServiceNow Admin Training course content according to your job requirements.
Certification
Once you are successfully through the project, you will be awarded an SM Consultant’s ServiceNow Admin Training Completion Certificate for the course.
SM Consultant’s certification has industry recognition, and we are the preferred training partner for many organizations.
SM Consultant’s Certificate Holders work at 100s of companies
Frequently Asked Questions About ServiceNow Admin Training
1. When will I receive my joining instructions for ServiceNow Admin Training?
Joining instructions for ServiceNow Admin Training is sent two days prior to the course start date, or immediately if the booking is confirmed within this timeframe.
2. How are you better than the other classes? Past achievements?
As they say, “History speaks for itself”, the past achievements would give you a good picture of our reputation, and would also tell you what extra efforts we put in to achieve it.
3. Do you offer a ServiceNow Admin Training Demo or Trial class before joining?
We offer 1 demo classes to students. Just make sure that you select the subject and time of the class so that you get an independent assessment of the quality of teaching and you can take an informed decision.
4. What’s the batch size? Will I get personal attention?
An average batch size could be min. 4-5 and max. 8-10 but irrespective of the batch size you will get personal attention and our trainers will help you understand the technology.
5. What if I am not able to attend or miss a session?
If you are unable to attend your session we will help you understand the session by sharing the recording of the live session and still if you need more assistance, we will arrange a backup session for you.
6. Can I access the ServiceNow Admin Training course material after training?
Yes, you will get the material in pdf format and will have access to the ServiceNow Admin Training recordings.
Have More Questions?
Do let us know if you need more information we will be happy to help you!
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